How AI Prevents Workplace Violence

Posted by Kevin Thomas on October 17 , 2018

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The Costs of Workplace Violence

1. $121 billion in annual losses due to workplace assaults

2. For every $1 invested in workplace safety, $3 or more is saved

3. From 2005 - 2017 42% of active shooter incidents in the United States occurred in places of commerce

Guards, guns, and gates are the traditional fulcrum of physical security plans to protect people, assets, and physical spaces. The beloved three G’s used to be sufficient security measures in the enterprise world of yesteryear. Today, the threats to enterprise workplace safety are more diverse, and have greater consequences both financially and in human form, than ever before. Workplace violence incidents, whether homicide or simple assault, are extremely costly to companies. The numbers, in fact, are astonishing: 

  • $121 billion in annual losses due to workplace assaults
  • Lawsuits associate with workplace violence cost companies an average of $500,000 for out-of-court settlements

  • Workplace catastrophes, such as active shooters on campus, have caused publicly traded companies to lose close to 8% in shareholder value

The reliance on security guards to roam the physical spaces, internally and externally, on a company’s premises is an outdated system rife with inefficiencies. The same can be said of the recent trend in security operations seeking to take advantage of camera networks and technology: central monitoring stations. Here, security operators observe a bank of video screens for hours on end and attempt to recommend actions or respond to alarms in real-time. Security guards, by definition, are primarily a reactive force. It is only when they can physically see something, or be notified after the incident has happened, that an action can be taken in response. Nationally, there are over 15 million security guards employed in enterprise settings, accounting for $40 billion in wage spend. Let that sink in. In fact, there are more privately employed security guards around the world than police officers.

This blog is excerpted from our White Paper, "The AI (R)Evolution of Enterprise Security"

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THE SOLUTION?

Thanks to massive advances in computing power and cutting-edge artificial intelligence (AI) that has blurred the line between fiction and reality, it is possible to implement systemic changes in a security team’s operations and focus, reduce wage-spend on security guards, repurpose their time for higher-level work, and transform real-time monitoring into intelligent monitoring with a single cost-effective AI-powered video analytics solution. And what would the expected ROI look like for a solution such as this? Liberty Mutual Insurance estimates that for every $1 invested in workplace safety, $3 or more is saved. In a study of 231 CFO’s, it was found that for every $1 spent on improving or upgrading safety, they experienced savings of $4.41 on average. The savings were due to:

Workplace violence is trending upward. In 2005, only 5% of businesses reported experiencing one incident of violence in the five years prior.7 That number is now up to 27%. In this paper, we’ll explore how AI can empower enterprises to better protect their people, assets, and physical spaces.

  • Lower insurance premiums
  • Improved productivity
  • Reduced costs of training new employees
  • Less workplace disruption

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PROTECTING YOUR PEOPLE

Quality employees are the lifeblood of any successful enterprise. Safety and security go a long way towards retaining and attracting high-level persons in today’s uber-competitive market. Catastrophic events, such as an active shooter on campus, are the easiest and most glaring examples for any exec considering improvements to their security system. If a solution saved one life, stopped one shooting, it would easily validate its cost. From 2005 - 2017 42% of active shooter incidents in the United States occurred in places of commerce.

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Currently, not much is done to actively prevent an incident of this nature until the shooter has already opened fire inside the place of business. The security team notifies the police and does what it can to prevent as much physical harm as possible while awaiting law enforcement to respond. Unfortunately, in 46% of active shooter situations the police are unable to respond within 10 minutes; and 60% of the time they arrive after the incident has ended. While the security team cannot be expected to mitigate every outside factor which may lead to someone engaging in such conduct, AI-powered video analytics provide solutions to minimize the likelihood and risk of the shooter ever reaching their destination.

By deploying video analytics on any camera, the security team can be alerted the moment a weapon, concealed weapon, or anomalous activity is detected. Instead of the shooter reaching the lobby before being noticed with a gun in hand, cameras in the parking lot or on the exterior of the building could identify and recommend lock-down procedures to all departments
and employees.

If the shooter was a former employee who was fired and made threats before leaving, that ex- employee’s face can be added to an active watchlist within the solution. Or, as is often the case, the shooter may have previously made threats to the business or agency. Rather than merely creating paper BOLOs that are taped to the security guard’s desk or wall, the watchlist is an alert, active, 24/7 safeguard against unwanted persons entering the premises.

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Topics: Artificial Intelligence, AI, Physical Security, Machine learning, Enterprise Security, active shooter, workplace violence

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